Privacy policy

Controller

General information

When you visit this website, data that is technically necessary to provide the site is processed. This may include, for example, IP address, time of access, browser type and requested files.

Orders via Jotform

When you submit an enquiry form on this website, your information is sent to our existing form service Jotform. This includes the recipient name, occasion, personal details, selected package, email address and any optional preferences or date. Jotform processes the information and forwards it to KartenSong. The existing external Jotform form may also process uploaded photos.

Please provide only the data required for your order.

Email contact

If you contact KartenSong by email, your information is stored to process your enquiry and any follow-up questions.

Payment

Payment details for PayPal or bank transfer are sent by email after you have checked and approved the card preview and audio sample. Bank and PayPal details are not shown publicly on this website.

Storage period

Personal data is retained only for as long as required to process the order, fulfil statutory retention obligations or address legitimate follow-up enquiries.

Your rights

Within the scope of applicable law, you have the right to access, rectification, erasure, restriction of processing, data portability and objection. You also have the right to lodge a complaint with a data protection supervisory authority.

External links

This website contains links to external services, in particular the Jotform order form. The respective providers are responsible for the content and data processing of external websites.